HPW - FREEZE ON REBOOT AFTER DRIVER UPDATES/LOAD

PROBLEM:

AFTER A RECENT WINDOWS UPDATE OR OS INSTALLATION, THE SYSTEM FREEZES AT THE WINDOWS SPINNING LOGO

SOLUTION:

CONFIRM THAT THE PROPER AMD CHIPSET DRIVERS ARE LOADED FOR THE PLATFORM PER THE ACE DRIVERS PAGE

https://acecomputers.com/driver-solution/

THERE ARE TWO VERSIONS OF PSP DRIVER FROM AMD

ONE VERSION SUPPORTS RYZEN THE OTHER EPYC CPUS.

THE RYZEN VERSION MAY LOAD AUTOMATICALLY FROM WINDOWS UPDATE AND MAY ALSO BE PRESENT IN CUSTOM IMAGES

EXAMINE THE CUSTOM IMAGE FOR AMDPSP.SYS AND REMOVE THE PACKAGE FOR ANY ACE LOGICAD 497A AMD BASED SYSTEMS