NOTEBOOK CAC READER NOT WORKING

Modified on Mon, 21 Oct at 4:25 PM

PROBLEM:


The integrated CAC reader on the Ace Mustang T630, T630V2, T730 is not detecting the inserted CAC card.


POSSIBLE SOLUTION 1:


Ensure the CAC card is installed with the photo side facing downwards. 


POSSIBLE SOLUTION 2:


Examine Windows Device Manager and confirm there are no unknown or missing devices.

Download and install the available driver packages from our support site for the affected model.

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